SGR PROJECT HIGHLIGHTS: A CLOSER LOOK

How did we meet expectations? The client told us:

• They felt confident in our abilities
• We were upfront about costs
• We managed expectations
• They appreciated the straight-forward, knowledgeable talk
• We were always open to talk through ideas
• We gave good, honest advice – we were never pushy
• We were always available and answered the phone
• They felt comfortable with our team
• There was great collaboration – a good working relationship

Like many homeowners, our client had a vision, but they’ve not had good experiences with contractors in the past. After we completed the project, they were very happy that we accomplished everything they wanted. The quality exceeded their expectations and that’s what we strive for.

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